I passed! Phew. This was a good task though, directly related to Shawna's training meant to remind us of just how much we have to offer. None of the answers "surprised me" per say. I'm glad I am not supposed to offer a patron my salad for lunch, because then I would be hungry.
A patron is dissappointed in our Spanish-learning materials available for checkout at the moment. We could:
a) put something else on hold through the catalog
b) explain Rosetta Stone is available at the library, and Mango Languages is available at home
c) show them that audio materials are available for download through Overdrive
d) all of the above
Friday, August 19, 2011
Wednesday, August 3, 2011
Google a Day
I like Google a Day. It's fun! It's probably ultra nerdy to think it's fun, but I guess that's okay. I did the Google a Day on 8/3 - the question was about a self-sanitizing cooper and zinc alloy, and how long it takes to disinfect itself. So I found the alloy is brass, and that brass takes up to about 8 hours to self-sanitize. It wasn't a super tough challenge...I guess the kicker is that it requires two searches, one to determine what the alloy is and another to determine the length of time. I like that the purpose is to get you to think about your query, and how much you trust the results...because if you get the wrong answer to your first question, you will get the wrong answer to the second, etc. I'm still aiming for the gift certificate.
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